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Frequently Asked Questions
When will I hear Back from You?
Soon. Rarely does it take us longer than a day to respond to new project inquiries. You should hear from us in about an hour.
Will we have access to the source code?
Absolutely. You paid for it. After we take receipt of final payment for a project, we’ll share the code repositories with you to do with as you wish. With that said, it is our hope you will continue to look to us to help keep your applications updated as new needs arise and maintenance is needed.
What if my budget is less than $10k?
While we appreciate the interest, we do not have the resources to service a new project that does not have a budget of a least $10k. There is a lot of foundational engineering that goes into even the smallest custom software project. It is just not feasible for us to engage in a project of this size.
Do you offer service contracts?
Yes. However, we do not use a boilerplate service contract. Typically our approach to these is that we estimate a healthy app will require at least 10% of the initial development budget ongoing for new features and adjustments to accommodate the ever changing mobile landscape.
Are you ok signing an NDA?
Yes. Not a problem. We do understand the importance of an NDA to protect your IP and we’d be happy to sign yours at the start. However, even without one you can trust us that we will hold your IP confidential. Honestly, we couldn’t stay in business if we didn’t. Sometimes we get a followup, “Can you provide us an NDA template?”
Can you provide us an NDA template?
No, we cannot offer a legal template and provide you an NDA, but we are happy to sign one at the start of an engagement or discovery process if that would make you more comfortable sharing the details of the project. This is common.